Privacy Policy

Venn Partners Pty Ltd ACN 675 943 021 (Venn Partners or we or us), is committed to protecting and respecting your privacy and personal information in accordance its obligations under the Privacy Act 1988 (Cth) (the Act).

This Policy sets out:

• how and why we collect, use and manage your personal information; and
• what controls you have over your personal information in our possession.

This Policy is subject to change in our discretion at any time without notice. The current version will always be available on our website at www.vennpartners.com.au.

Why Venn Partners collects personal information

Venn Partners will only solicit and collect personal information which is reasonably necessary for us to:

• provide and promote our products and services;
• respond to your queries and requests;
• maintain your contact details; and
• comply with our legal and regulatory obligations.

The personal information we collect may relate to:

• the products and services Venn Partners provided to you;
• your financial interests; and
• personal details such as your name, address, phone and email address, bank account details and tax file numbers.

How Venn Partners collects personal information

Venn Partners will only collect personal information by lawful and fair means.

Venn Partners may collect personal information about you when:

• you access or use our website;
• you communicate with our employees, clients or service providers;
• you deal with us in the course of our business;
• we solicit it from third party information providers in the course of our business.

If we solicit personal information about you, we will generally collect that information directly from you unless it is unreasonable or impracticable for us to do so.

It is generally not practicable for us to deal with persons on an anonymous or pseudonymous basis due to the nature of our business.

How Venn Partners stores and protects personal information

Venn Partners aims to keep your personal information secure by taking reasonable steps to prevent it from being misused, interfered with or lost, and to prevent unauthorised access, modification or disclosure.

Links to third-party websites may appear on our website. Your use of those links is entirely at your own risk and we make no representation or warranties regarding third parties' privacy practices.

How you can access and correct personal information

You can access and update your personal information that is held by us by contacting Venn Partners at enquiries@vennpartners.com.au.

Venn Partners will respond to those requests within a reasonable period in accordance with our obligations under the Act. If we refuse a request to access or update personal information, where reasonable, we will provide our reasons for doing so and information about your ability to complain about such refusal.

Complaints

If you have any questions or feedback regarding this Policy, or wish to make a complaint about the way your personal information has been handled, please contact Venn Partners at enquiries@vennpartners.com.au.

We will investigate and attempt to resolve your complaint in accordance with our obligations under the Act. If you are not satisfied with the outcome of this process, you may contact the Office of the Australian Information Commissioner.